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General Info & Legal Notices

Benefits Summaries by Bargaining Unit

2024 SB Courts Benefits - Summary Booklet

Eligibility Information & Dependent Eligibility Documentation

Rules for Mid-Year Changes

Carecounsel-Healthcare Advocacy Program

CareCounsel is an independent organization and is not part of your health plan. They are a healthcare assistance program with personal health advocates that can help you navigate the complexities of your health plan benefits.

Your CareCounselor will listen to your concerns, answer questions, guide you to the appropriate resources, and intervene on your behalf for issues that confuse or frustrate you.

Resources for Your Healthcare Needs.

Some of the areas that CareCounsel can help are:

  • Choosing a health plan for you and your family
  • Selecting doctors and hospitals
  • Troubleshooting claims problems
  • Obtaining care or referrals
  • Understanding your benefits
  • Addressing quality-of-care concerns
  • Communicating effectively with your doctor
  • Getting the most from your healthcare dollars
  • Finding resources for a health condition
  • Transitioning to Medicare | Video Series

Contact CareCounsel at 1-888-227-3334 or at

Employee Assistance Program 

The Employee Assistance Program (EAP) offers free professional, confidential assistance with personal and workplace problems. Services are offered to your spouse, domestic partner, dependent children up to age 26. The program is provided through Concern and is available to employees and their immediate family members. You have 24-hour toll-free phone access to experienced and trained professionals 7 days a week. This program is voluntary, completely confidential and at no cost to you.

Trained counselors who can assist with:

  • Stress and anxiety
  • Major life changes
  • Communications
  • Grief and loss
  • Substance abuse
  • Relationships

Counseling.  Up to 3 visits per person, per issue, per 12-month period.  In-person, telephone, video, text or chat.

Patient Coaching.  Three free telephonic sessions per year with an experience certified coach.

Financial.  Free one to two 30-minute phone consultations with a financial specialist.

Legal.  Free 30-minute consultations with a qualified attorney.  25% discount off normal hourly rates if you retain their services. 

Company code:  Santabarbaracourts

For more information visit or call 800-344-4222

Concern Benefit Summary

Employee Assistance Program Combined Evidence of Coverage 

Healthcare Reform Overview 

COBRA -The Consolidated Omnibus Budget Reconciliation Act (COBRA) requires most group health plans to provide a temporary continuation of group health coverage that otherwise might be terminated.  More info - COBRA

CONTACT: WorkTerra (888) 611-5468 

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